Support centre

Everything you need to get started, troubleshoot, or learn more.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

Audit logging

Tamper-evident logs streamed to your SIEM in real time.

Frequently asked questions

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.